Our Services
Technology doesn't manage itself. Devices need to be sourced, deployed, maintained and eventually retired - and each stage carries operational load for your team.
That's where we come in. JB Hi-Fi Business looks after your technology from first deployment through to end-of-life refresh, alongside mobile and internet plans and audio-visual solutions. You're backed by dedicated account managers who know your business, with specialist expertise across every service.
Backed by Australia's largest tech retailer, we work with organisations of all sizes, from growing businesses to enterprise and government.
Device deployment
Getting devices into the hands of your team should be seamless - not a project in itself. JB Hi-Fi Business handles the full deployment process from our warehouse, so your IT team isn't spending days on configuration, enrolment and setup after devices arrive on site.
We support zero-touch enrolment via Windows Autopilot and Apple DEP, device staging, kitting and MDM policy setup - so your users are productive from the moment they open the box, with no manual intervention required from your team.
Whether you're onboarding a single new hire or rolling out hundreds of devices across multiple locations, our deployment service scales seamlessly to your needs.
Device protection
JB Hi-Fi Business offers a range of protection options for commercial devices. Options include OEM extended warranties and ADP insurance, JB Hi-Fi Extra Care, and JB Hi-Fi Tech Care+ plans designed for business and fleet environments.
The right coverage depends on how your organisation procures and manages devices. Talk to our team to find the right fit.
Warranty services
Keep your devices operational with JB Hi-Fi Warranty Services - fast repairs, clear tracking and flexible service options delivered by certified technicians and authorised service channels across Australia.
We manage manufacturer warranty claims, insurance repairs and out-of-warranty repairs for leading brands including Apple, Microsoft, HP and Lenovo, through authorised service channels with genuine parts.
Choose onsite service in Sydney, Melbourne, Brisbane and Perth metro areas, or mail-in (return-to-base) options available Australia-wide. Log and manage all service requests through our Warranty Portal, with job progress and updates in one place.
Device managed services
JB Hi-Fi Business has partnered with Mobilise IT to run the day-to-day operations of your device fleet, from procurement and deployment through to security, support and retirement.
Core capabilities include zero-touch deployment and management, centralised fleet visibility, automated workflows and carrier management, and an end-user self-service and expert service desk - so your devices are configured, secured and supported without IT needing to touch them.
Whether you're starting from scratch or transitioning from an existing platform, our professional services team can review your IT environment and build the right solution - including platform build and deployment, device and end-user migration, platform management and licensing advice.
Buyback and eWaste
Close the loop on your technology lifecycle. When devices reach end-of-life, our Buyback and eWaste Recycling Program manages the complete retirement process - recovering residual value, erasing data to certified standards and recycling responsibly.
Our certified partner assesses and values your devices, manages certified data erasure with full audit trails, and handles refurbishment or recycling to environmental standards - reducing the overall cost of device ownership and minimising the internal IT workload of managing end-of-life assets.
Mobile and internet
As a Telstra Partner, JB Hi-Fi Business gives your organisation access to mobile and internet plans on Australia's largest coverage network - with commercial pricing, dedicated account management and day-to-day support from your JB Hi-Fi Business team.
Whether you're managing a handful of business mobiles or a large connected fleet, we help you find the right plan, manage your account and keep your organisation connected.
Audio-visual solutions
Our AV experts design, install and support commercial-grade audio-visual and digital signage solutions for workplaces across Australia - from single meeting rooms to multi-site rollouts.
Solutions span interactive displays, smart boards, LED video walls, hybrid meeting rooms with one-touch join, digital signage and distributed audio - across every space in your organisation.
Backed by Australia's largest tech retailer, our Australia-wide installation network and dedicated AV team ensure every solution is designed for the space, professionally installed and straightforward for your teams to use.
Installation services
Getting technology installed correctly the first time saves time, reduces risk and keeps your workplace running.
JB Hi-Fi Installs puts certified technicians onsite to handle the full process - from panels and displays to IT devices, tablets and whitegoods - across offices, workplaces and common areas.
Every installation includes bracket mounting, setup, cable management, testing and clean-up, with flexible scheduling to suit your organisation.
Finance
Spread the cost of new technology, with flexible leasing options through JB Finance, in partnership with De Lage Landen (DLL).
Choose to rent to return your equipment, with the flexibility to hand it back, extend, or purchase at the end of the term - or rent to own, with affordable monthly payments and ownership at the end of the term for a nominal residual payment.
Financing extends beyond computing technology - we can also support you with a wide range of products and whitegoods.
Microsoft 365 licensing
Our licensing specialists help organisations across Australia get the right Microsoft 365 setup - from first-time adoption to optimising an existing environment, across Business, Enterprise and Education tiers.
We review how your licences are assigned, identify overlap and consolidation opportunities, and align renewal dates - so you're not paying for more than your team needs.
Backed by Australia's largest tech retailer and a Microsoft Partner, your licensing can stand alone or sit alongside your devices and services in one account.